The is an independent organization within the IRS. TAS helps taxpayers resolve problems with the IRS, makes administrative and legislative recommendations to prevent or correct the problems, and protects taxpayer rights. TAS helps all taxpayers (and their representatives), including individuals, businesses, and exempt organizations. You may be eligible for free TAS help if your IRS problem is causing financial difficulty, if you’ve tried and been unable to resolve your issue with the IRS, or if you believe an IRS system, process, or procedure just isn’t working as it should., Interpretation services Telephone and local assistance If you mailed a tax return or letter and haven’t yet heard from us, don’t call or file a second return. Find expected wait times for current IRS operations and services., If you can't solve your tax issues online, you can find your local IRS Tax Assistance Center (TAC), services offered, office hours and how to schedule an appointment..