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Reset your Amazon Prime loginFeatured TopicHow to reset your Prime loginCan't remember your Prime login credentials? No worries—resetting your login is easy.ShareWritten by Amazon StaffLast updated: July 01, 20252 min readShareWe all forget our passwords from time to time. But with Amazon's Prime Day event happening July 8-11, you'll want to make sure you're able to log into your Prime account to discover the best deals of the summer and early Prime Day deals starting now. This step-by-step guide will help you reset your Prime login—which is also your Amazon login—so that you can quickly get back to enjoying tons of entertainment benefits, fast, free delivery, shopping discounts, and more.A Prime membership has a lot to offer. Here are just a few of the best benefits.Here's how to reset your Prime login:Step 1: Navigate to the Prime or Amazon login pageBegin by visiting the Prime page or Amazon.com on your browser, or by opening the Amazon app. In a browser, you’ll see the sign in prompt in the top right corner of the window. If you’re using the Amazon app, you’ll see the sign-in page as soon as you open the app.Step 2: Choose 'Forgot Your Password'On the login page, you’ll want to click the Need help? button. Next, a drop-down menu will appear. Select Forgot your password to initiate the password reset process for your Amazon Prime account. If it’s your login email or phone number that’s the issue—you may contact customer service for help restoring access to your account.Step 3: Enter your email or phone numberAssuming your email and/or phone number is up-to-date and the issue is that you forgot your password, you’ll want to enter the required email or phone information and click Continue.Step 4: Verify your identity and enter the OTPFor your security, Amazon will send a One-Time Password (OTP) to the email address or mobile phone number provided. This step ensures that only you can access your Prime account.All of Prime, half the price: Qualifying government assistance recipients and income-verified customers can get Prime Access for $6.99 per month.Once you receive your OTP, go back to the browser window or app where you're resetting your password and enter the code into the designated field.Step 5: Create (and save) a new and secure passwordAfter the OTP is verified, you'll be prompted to create a new password for your Prime login. Choose a strong password that includes a mix of letters, numbers, and special characters. Once you set it up, make sure to save it securely. You might want to use a password manager to keep track of your passwords without compromising security.Step 6: Log into Prime with your new credentialsUpon resetting your password, you’ll automatically be logged into your account. From there, you can continue enjoying all the benefits that Prime has to offer.Make sure you're taking full advantage of everything Prime has to offer.If you encounter any issues during this process, you can reach out to Amazon's customer support for further assistance. Remember that maintaining the confidentiality of your Prime login credentials is vital in securing your account and personal information.How to join Prime todayNot yet a Prime member? A Prime membership is $14.99 per month, or $139 per year if you pay annually—but Amazon also offers several affordable membership options with the same valuable benefits including fast, free delivery on millions of items, exclusive perks, and savings for eligible members. See if you qualify for a Prime Young Adult or Prime Access membership, and sign up today.Next, learn more about the Prime benefits you might not be using, as well as the ways a Prime membership can help save you money.Disclaimer: This article was written with help from an AI engine. It was reviewed, fact-checked, and edited by our editors.Trending news and stories Related Tags ShareMore Amazon NewsPrevious slide1 / 1Next slideJuly 1, 2025July 1, 2025June 30, 2025June 30, 2025June 30, 2025June 30, 2025June 30, 2025June 30, 2025Scroll to top buttonCountry & Language:ENFacebookYoutube© 1996-2025 Amazon.com, Inc. or its affiliates, Other programs Account Linking Amazon credit cards Your seller account Login with Amazon Amazon Pay Manage your trade-ins Amazon Business registration Amazon Web Services Amazon tax exemption program Store Analytics Your Interests, Choose your plan Enjoy your free 30-day trial of Prime. After, Prime is just $14.99 per month. Cancel anytime..
Sign in to access your Amazon account and explore a wide range of services and features., Choose Your LoginPlease select your Identity Provider below., Learn how you can manage your Amazon account, including Prime, reach out for more help and more., Sign in to access Prime Video and enjoy Amazon Originals, popular movies, and hit TV shows included with your Prime membership., Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive, pets, baby, books, video games, musical instruments, office supplies, and more., Hello. What can we help you with? Some things you can do here Your Orders Track packages Edit or cancel orders.