If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account:, If you’re helping someone else, make sure they try these steps on a device they’ve used to log in before. Get help on Facebook# I was hacked I can't access the email or mobile number on my account Enter your information and proceed, even if you weren't hacked. Learn more in the Help Center# I want to change my password My Facebook account , If you think your account was hacked, we can help you recover it. First, can you tell us what is happening?, What to do if your account was hacked If your Facebook account was hacked, we recommend visiting www.facebook.com/hacked. If you can, use a device you’ve used to log into Facebook before. If you’re helping someone else, make sure they try these steps on a device they’ve used to log into Facebook before., If your Facebook account was hacked, we recommend visiting www.facebook.com/hacked. If you can, use a device you’ve used to log into Facebook before. If you’re helping someone else, make sure they try these steps on a device they’ve used to log into Facebook before. Signs that you may have been hacked# Your profile picture has been changed., What to do if your account has been hacked We’ll walk you through some security steps to recover your account. If you can, start these steps on the device you usually use for Facebook..