The agent said that yes, this is a legitimate Experian website, but this is the free website used when there is a company's data breach and they want to offer complimentary credit monitoring. usaexperian.com is separate where you can setup a free account and pay to have credit monitoring, but won't be able to use the complimentary code that was , Not sure if it was experian or one of the other 3 but i remember it would say it was sending the text but it wouldnt actually send the text until i asked for the code to resend., I was just checking my Exoerian report and on their main website they have listed a warning regarding fraudulent emails claiming to be from Experian. Here's the information: March 14, 2013 — Fraudulent Emails Claiming to be From Experian Experian is aware of a recently-launched scam in which frau, However, this employee was able to give me the "cheat codes" for how to easily talk to a real person at Experian without jumping through a bunch of hoops!, I called Experian and their system told me that my account freeze is still active, so I didn't image all of this. And sure enough, if I recover my username, I get an e-mail at my e-mail address, saying that my username is that same e-mail address. Anyone ever solved something like this? Thank you for any assistance! Archived post., My grandmother got a phone call from someone claiming to be from Experian. According to her, this caller accurately listed the types of credit cards she holds, as well as their expiration dates and the last four digits. The caller was asking her to confirm the rest of the credit card numbers..