The Department of Justice’s vast scope and complex structure require understanding which office handles your specific need. This guide provides the roadmap for effective contact, but success depends on using the right channel for your particular situation. Whether reporting federal crimes, filing civil rights complaints, or requesting government records, following these specific procedures ensures your communication reaches the appropriate office and receives proper handling., Our Mission The mission of the Department of Justice is to uphold the rule of law, to keep our country safe, and to protect civil rights. Our Values Independence and Impartiality. We work each day to earn the public’s trust by following the facts and the law wherever they may lead, without prejudice or improper influence. Honesty and Integrity., The United States Department of Justice (DOJ), also known as the Justice Department, is a federal executive department of the U.S. government that oversees the domestic enforcement of federal laws and the administration of justice..