Contact Us Customer Service Call Center Hours: Monday-Friday – 7:30 a.m. to 5:15 p.m. (CST). 402.554.6666 or toll-free 800.732.5864 For a complete list of payment options, visit our Ways to Pay page. Language Line: We offer a language line and can connect you with a translator, if needed, to discuss your M.U.D. account., *HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from the Metropolitan Utilities Districtand offers this optional service plan as an authorized representative of the service contract provider, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY , New to M.U.D.? We’ve got you covered with this overview of getting set up with M.U.D. We’re here to get you started! Welcome to the Metropolitan Utilities District! We appreciate the opportunity to serve you and want to make sure your experience is convenient and easy. Request New Service Click here., We are writing to you to provide you with an opportunity to accept protection against the costs of covered repairs if these lines break down. Your interior plumbing and drainage lines are primarily affected by aging and normal wear and tear. If these lines require replacement, it may cost you hundreds of dollars., The interior pipes that move fresh water through your home and eliminate wastewater could suddenly break down, leaving you responsible for the cost of repair. Repair or replacement of these pipes can be expensive—costing you hundreds of dollars in unforeseen expenses—which may burden finances., Your sewer/septic and interior plumbing and drainage lines may weaken and break over time due to damage caused by normal wear and tear, including aging, which may cause a breakdown, leaving you responsible for the cost of repair or replacement. Replacement of a sewer/septic line can be expensive—costing you thousands of dollars in unforeseen expenses—which may burden finances..