Right click Start button to access Device Manager, locate Bluetooth device (if necessary from View tab Show Hidden Devices), on Driver tab see if Roll Back is available, if not try Update Driver, first automatically, then Browse, then Let Me Pick to try all previously installed Drivers. If these fail Uninstall the Driver, restart PC to reinstall. If the BT driver is not there, access the View tab in Device Manager to "Show Hidden Devices.", This article covers most common issues related to Bluetooth such as Bluetooth not pairing, Bluetooth audio issues, missing Bluetooth and more, along with step-by-step troubleshooting solutions for each. If you are using a Windows 11 device, start by running the automated Bluetooth troubleshooter in the Get Help app., Aqui estão algumas etapas para resolver o problema: Verificações básicas. Certifique-se de que o Bluetooth esteja ativado: acesse Ajustes > Dispositivos Bluetooth > e outros dispositivos e confirme se o Bluetooth está ativado..