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β When trading in a Galaxy device to purchase a Galaxy S21 device. For a limited time only, on Samsung.com/Shop Samsung App, pre-order or purchase a new qualifying Galaxy device (“Qualifying Purchase”), send in your qualifying trade-in device to Samsung through the Samsung Trade-In Program, and if Samsung determines your trade-in device meets all eligibility requirements, you will receive a trade-in credit specific to your qualifying trade-in device to apply toward your Qualifying Purchase. Device models that currently qualify for trade-in and trade-in credit amounts associated with those models are available on Samsung.com and the Shop Samsung App; eligible models and amounts may change at Samsung’s sole discretion. To be eligible for trade-in, your qualifying device must meet all Trade-In Program eligibility requirements, which include, but are not limited to, that the device powers on, holds a charge, and does not power off unexpectedly; has a functioning display; has no breaks or cracks in the screen (unless a cracked screen offer applies); has no breaks or cracks in the case; has no liquid damage (whether visible or not); has no other defects that go beyond normal wear and tear; is not on a black list; has a verified FCC ID; has been reset to factory settings; has all personal information removed; has all software locks disabled; and is owned by you (leased devices are not eligible). Participation in this program does not excuse you from contracts with your carrier or retailer (or any related payments or fees) for the device that was traded in. Limit 1 trade-in per Qualifying Purchase. Samsung reserves the right to modify or discontinue this offer at any time. The Trade-In Program cannot be combined with any other Samsung, carrier or retailer promotions, discounts, or offers unless specifically provided for in the terms and conditions of such offers. Additional terms, including terms that govern the resolution of disputes, apply. Click here to learn more., Get support from Samsung Experts and Samsung Care Pros, 24 hours a day, 7 days a week. Explore your service options, some of which can be handled fully online. Talk to a Samsung Pro by calling from 8 AM - 9 PM EST Monday - Friday, 8 AM - 6 PM on Saturday and Sunday. Samsung Care is here to help., Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App. Samsung Care is here to help you with Refrigerators. Get started, find helpful content and resources, and do more with your Samsung product..
Schedule a repair service with our technicians. Search for a local Samsung support center and drop by or call for an appointment. From cracked screens to transferring data, our techs are ready to help. Samsung has a large network of repair technicians., to get support on your schedule. Get peace of mind with a full year of Samsung Care — automatically included with every product. Certified technicians and detailed checks ensure quality. Choose walk-in, mail-in, or the We Come to You service — whichever works best for you., Search for a local Samsung support center and drop by or call for an appointment. Have a repair in progress? Check the status of your repair. Schedule a visit with a Samsung-Certified-Pro to diagnose and repair your home appliance., Customer service agents are available to support you with all of your Samsung needs. To speak with an agent, simply answer a few questions on our Contact Us page about how we can help, and then get connected with an agent for support., How do I repair or service my product? Where can I find warranty support? How do I find product support information? Why does my phone not include headphones or a charger?, Discover the latest in electronic & smart appliance technology with Samsung. Find the next big thing from smartphones & tablets to laptops & tvs & more..