My Duke Health is the new name for our improved Duke MyChart homepage. You will still have access to all that MyChart offers today with the addition of some nice pre-login features., My Duke Health is an electronic medical record patient portal that offers personalized and secure online access to portions of your medical records. The My Duke Health secure website and app also make it easy to schedule appointments, participate in video visits, pay your bills, and initiate an E-visit when you have non-urgent medical needs., My Duke Health (MyChart) If you have trouble logging in, need to reset your password, have questions about how to use My Duke Health (MyChart), or need more information about your account, please view our FAQs or call us using the information below., Follow these steps to sign up for a MyChart account. If you have any questions, please contact us at Duke Customer Service at 919-620-4555 or 800-782-6945 between 8:00am-5:00pm ET Monday, Tuesday, Wednesday and Friday or 8:00am-4:00pm ET Thursday., Benefits of My Duke Health On Mobile Open our app on your smartphone to see wait times at local clinics, register for health programs, sign up for Duke Virtual Urgent Care, locate support groups for cancer or weight loss, and more. You can utilize the following benefits and features after logging in to locate what you need:, My Duke Health app offers quick access to Duke MyChart and resources like an educational health library that can help answer health and wellness questions..