gdn=window.gdn||{};gdn.meta={"currentThemePath":"\/addons\/themes\/theme-foundation","ConfirmDeleteCommentHeading":"Delete Comment","ConfirmDeleteCommentText":"Are you sure you want to delete this comment?","DiscussionID":"7938382","Category":"Download, Add\/Update Accounts (Windows)","editorVersion":"1.8.2","editorPluginAssets":"\/plugins\/editor","fileUpload-remove":"Remove file","fileUpload-reattach":"Click to re-attach","fileUpload-inserted":"Inserted","fileUpload-insertedTooltip":"This image has been inserted into the body of text.","wysiwygHelpText":"You are using , My original issue relates specifically to the Fidelity Netbenefits Institution not downloading transactions. Bob Kelley and SB reference Fidelity but not Fidelity NetBenefits, which is a separate FI. Not sure which FI Ticket #10350672/CTP-7212 refers to., Welcome back, u/zokzz!I am happy to outline the difference between these two apps for you! While you are absolutely right, in that you can view your Workplace Investing accounts on the Fidelity Investments app and your Personal Investment accounts on the NetBenefits app, you can only act on the account from the appropriate app. NetBenefits is our workplace investment hub, and the Fidelity app .