Tool nameBest forKey featuresPricingJotform AI AgentsProviding 24/7 customer service and creating personalized interactionsAgents are available for many platforms, more than 7,000 AI agent templates, a Jotform AI Agent App, the ability to automate tasks Starter: free; Bronze: $34 per month; Silver: $39 per month; Gold: $99 per month; Enterprise: custom pricingZendesk AICompanies looking for comprehensive support for their customer service teamsAI agents interact with customers, agents provide tailored support, proactive assistant provides agents with insights and suggested replies, generative AI can send personalized repliesSupport Team: $19 per agent per month; Suite Team: $55 per agent per month; Suite Professional: $115 per agent per month; Suite Enterprise: custom pricingLivePersonLarger businesses looking for comprehensive AI use to support customer conversations and a live teamAI identifies customer intent for personalized experiences, generative AI powers voice and messaging conversations, insights help live agents optimize conversations, plenty of integrations, 24/7 technical supportContact LivePerson for more information on plans and pricingIntercomBusinesses looking for AI chatbot support with no additional servicesInbox to monitor bot’s conversations, option to create custom answers for important questions, responds in 43 languagesContact Intercom for more information on plans and pricingGladlyBusinesses looking for a comprehensive, AI-powered customer service platformPre-trained AI models detect customer intent and provide responses guided by your brand’s tone; AI provides automated responses to customer inquiries; the platform automates and resolves common requests like returns, refunds, and cancelled ordersContact Gladly for more information on plans and pricingFreshdeskLarge businesses looking to support and boost the productivity of larger customer service teamsAI bots can automatically reply to common email questions; AI assistant helps maximize agent productivity; features like Summarizer, Tone Enhancer, and Draft Email Generator save your agents timeGrowth: $15 per agent per month; Pro: $49 per agent per month; Pro and AI Copilot: $78 per agent per month; Enterprise: $79 per agent per monthSprinklr AI+Businesses focusing on streamlining agent time and enhancing agent trainingConversational AI bots across more than 60 industry verticals, knowledge base to help agents access information they need during calls, case summarization and closureContact Sprinklr AI+ for more information on plans and pricingKustomer AIKustomer customer relationship management (CRM) platform usersDesign and launch chatbot workflows using templates, real-time updates, customer surveys, AI-created conversation summaries, customizable interface, option to personalize themesEnterprise: $89 per seat per month; Ultimate: $139 per seat per monthYumaE-commerce businesses that want to use AI support throughout the entire customer journeyAI is pre-trained in e-commerce to accurately respond to questions, capable of editing cancellations and guiding customers through returns and exchanges, capable of performing order modifications, generative AI can respond to inquiries in your brand’s voiceContact Yuma for more information on plans and pricingTidioMid-sized businesses looking to use AI for chat and email marketingFAQ Wizard suggests automated flows for streamlined support, Reply Assistant polishes agent replies for quality, Smart Views allow agents to view conversations by intent for quicker responses, customizable templatesStarter: $29 per month; Growth: $59 per month; Plus: $749 per month; Premium: $2,999 per month , Improve client support with top AI customer support software solutions. See how to automate responses and increase customer support efficiency with AI., Discover how AI tools for customer support can streamline workflows, automate interactions, and enhance customer satisfaction in 2025 and beyond..