Get help for the account you use with Microsoft. Find how to set up Microsoft account, protect it, and use it to manage your services and subscriptions., I am trying to access my microsoft account online. I am entering the correct credentials, but I'm getting a message that says "Please retry with a different device or other authentication method to sign in. For more details, please see this…, Contact Microsoft Support. Find solutions to common problems, or get help from a support agent., I've been locked out of my account for the past 30 days and need help getting back into my account., Hi, I lost access to my Microsoft account because I switched phones and I can’t receive the two-digit authentication code anymore. I don’t have access to the old authentication method, so I can’t log in to my email. Can you help me recover access or reset the security verification method?, To unlock your account, sign in to your Microsoft account and follow the instructions to get a security code. you may add the current device being used as a trusted device, as it will help in accessing your account accordingly..