Max not working all of a sudden. | Roku Community:root:root { --lia-nav-bg-color: var(--lia-bs-primary); --lia-nav-bg-opacity: 0.8; --lia-nav-pt: 15px; --lia-nav-pb: 15px; --lia-nav-border-bottom: 0; --lia-nav-box-shadow: var(--lia-bs-box-shadow-sm); --lia-nav-brand-mr: 30px; --lia-nav-brand-mr-sm: 10px; --lia-nav-brand-logo-height: 30px; --lia-nav-link-gap: 10px; --lia-nav-link-justify-content: flex-start; --lia-nav-link-py: 5px; --lia-nav-link-px: 10px; --lia-nav-link-dropdown-py: 9px; --lia-nav-link-dropdown-px: var(--lia-nav-link-px); --lia-nav-link-color: var(--lia-bs-white); --lia-nav-link-hover-color: var(--lia-bs-white); --lia-nav-link-font-size: 14px; --lia-nav-link-font-style: NORMAL; --lia-nav-link-font-weight: 500; --lia-nav-link-text-transform: none; --lia-nav-link-letter-spacing: normal; --lia-nav-link-border-radius: var(--lia-bs-border-radius-sm); --lia-nav-link-bg-color: transparent; --lia-nav-link-bg-hover-color: transparent; --lia-nav-link-border: none; --lia-nav-link-border-hover: none; --lia-nav-link-box-shadow: none; --lia-nav-link-box-shadow-hover: none; --lia-nav-link-text-border-bottom: none; --lia-nav-link-text-border-bottom-hover: 2px solid var(--lia-bs-white); --lia-nav-dropdown-pt: 10px; --lia-nav-dropdown-pb: 15px; --lia-nav-dropdown-px: 10px; --lia-nav-dropdown-menu-offset: 2px; --lia-nav-dropdown-divider-mt: 10px; --lia-nav-dropdown-divider-mb: 10px; --lia-nav-dropdown-border-color: hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.08); --lia-nav-controller-bg-hover-color: hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.1); --lia-nav-controller-icon-color: var(--lia-bs-white); --lia-nav-controller-icon-hover-color: var(--lia-bs-white); --lia-nav-controller-icon-highlight: hsla(30, 100%, 50%); --lia-nav-controller-icon-highlight-text: var(--lia-yiq-dark); --lia-nav-controller-text-color: var(--lia-nav-controller-icon-color); --lia-nav-controller-text-hover-color: var(--lia-nav-controller-icon-hover-color); --lia-nav-controller-border-radius: var(--lia-border-radius-50); --lia-nav-hamburger-color: var(--lia-nav-controller-icon-color); --lia-nav-hamburger-hover-color: var(--lia-nav-controller-icon-color); --lia-nav-hamburger-bg-color: transparent; --lia-nav-hamburger-bg-hover-color: transparent; --lia-nav-hamburger-border: none; --lia-nav-hamburger-border-hover: none; --lia-nav-collapse-menu-ml: 20px; --lia-nav-collapse-menu-divider-bg: var(--lia-nav-link-color); --lia-nav-collapse-menu-divider-opacity: 0.16; }Sign InRoku CommunityApps & viewingForum DiscussionGuiness92Newbie2 years agoSolvedMax not working all of a sudden.I have about 8 roku devices and never had a problem with any of them. The switch from HBO Max to Max was seemless and never had an issue either. At least, up until last week. The Max app allows me to log in, all profiles are there and i can search for shows and movies like normal. But now, out of nowhere, every time I click on watch, it pops up an error screen saying there is a playback issue. I've updated the devices, updated the apps, deleted and relogged in, pretty much tried everything and the error keeps popping up. Max works perfectly fine for me on all other devices, just not on any of my Roku devices, some of which are less than a year old. I called Max customer service and they said my account is perfect and the issue is with Roku and the technicians are aware of it and working on a fix. Am I the only one that cannot use the Max app on my roku devices? Do i need to ditch Roku and go to something different? Id rather not have to replace 5 Roku sticks and 3 TV's but I'm not sure what else to do. Any help would be appreciated. ReplyReplyRokuTakashi to Dave1213702 years agoHi, , This wikiHow will show you how to troubleshoot the Max app on your Roku Streaming Stick, Ultra, Express, Roku TV, or another device. Things You Should Know Check Down Detector to see if Max is experiencing an outage., Max not working all of a sudden. I have about 8 roku devices and never had a problem with any of them. The switch from HBO Max to Max was seemless and never had an issue either. At least, up until last week. The Max app allows me to log in, all profiles are there and i can search for shows and movies like normal..