In the event you enter the incorrect password 5 times, your account will be disabled and you need to contact the Ciox Health IT Service Desk: 1-877-358-6939, ext. 3 or email servicedesk@cioxhealth.com, Step 10 Right click “healthsource-unity-launcher” file that was downloaded and then click Run as Administrator. Once complete, the TrayApp will restart. Important: If you are unsuccessful with the manual installation, contact the Ciox Solutions Center (CSC) if you use a Datavant managed machine., Welcome to Unity Ciox Health, your go-to platform for comprehensive health solutions and support., Aid, Continued upon login, the following progress pop-up window may appear., If you receive an email with a PDF request attachment, it can be forwarded to intake@cioxhealth.com. Remember to edit the subject line to be ONLY the site ID number., Action Log out of HealthSource Clarity. Click the y icon located bottom right of your desktop. Right Click the TrayApp icon and select Shutdown. Copy c:\HealthSource-Unity and paste in the Windows search field located bottom left of your desktop. Continued on next page.