Live chat software tool #7: Lead generation & opt-ins . Using live chat for lead generation, in addition to customer support, is one of the best multi-purpose tools your business can currently take advantage of. Surprisingly, only about 37% of businesses use live chat for marketing purposes., Find the 19 best Live Chat Software Tools (free & paid). We look at their pros & cons - among them: LiveChat, Olark, Tidio, Userlike, etc. Join our Formilla Edge is a feature you probably wouldn’t expect in a live chat software: it’s a lead generation tool that help you grow your newsletter list using pop-up messages and , I ranked and reviewed the best lead generation software based on marketing features, pricing, integrations, support, and more. Home; Start Here; You can also interact with customers and register their feedback through live chat, generate SEO-friendly content, monitor potential threats, etc. Pricing. HubSpot Marketing Hub comes , To be considered for inclusion on my list of the best live chat software, solutions had to support the ability to fulfill common use cases: Immediate customer support; Proactive engagement with site visitors; Handling multiple conversations simultaneously; Integrating with other business tools (CRM, email, etc.) Analyzing chat interactions for , Ways to Use Live Chat for Your Lead Generation. Live chat sessions are much more effective than any other lead generation strategy, and as per a study, 38 % of users reached via a live chat platform said they like the concept. Mobile application. Most of the users are comfortable using their cell phones., Best live chat software for mid-market companies Drift (now Salesloft) Drift(now Salesloft) is a popular live chat software, especially for sales and marketing teams. What sets Drift apart is its focus on automating lead generation and qualification..