Winner Notification - Drawing Prizes. The Florida Lottery will attempt to notify each winner by telephone or email using the contact information provided in the winner's registration data within one business day after the winners are posted on the Florida Lottery's website. The Florida Lottery deems the winner's registration data as the winner's official contact information. Issuing an email or leaving a telephone message on voicemail, if available, shall constitute notification. The Florida Lottery will not attempt to further locate a winner if attempts to reach the winner by telephone or email are unsuccessful. If the Florida Lottery is unable to have contact by telephone or email with a winner within ten (10) calendar days of the date the winners are posted on the Lottery's website, the winner will forfeit his or her right to claim the prize and the Florida Lottery will select an alternate winner in accordance with subsection (5), above. If the Florida Lottery is unable to have contact by email or telephone with the alternate winner within ten (10) calendar days of the date of notification, the alternate winner will forfeit his or her right to claim the prize and the Florida Lottery will select the next alternate winner. This process will continue until an alternate is contacted or the Florida Lottery has exhausted the list of alternates due to unsuccessful notification attempts or due to failure by a winner or an alternate winner to timely provide required claim documentation as set forth in subsection (8), below. The Florida Lottery is not responsible or liable for system failures of any sort or type, including, but not exclusively, computer failures, email service failures, and telephone failures. If a prize cannot be awarded for any reason, the prize will not be awarded; and players will not otherwise be compensated. , Florida Lottery Bonus Play Drawing for Scratch-Offs games, Beginning April 8, 2024, and through May 19, 2024 ("Bonus Play Period"), the Florida Lottery will conduct the CASH CASTLE Bonus Play ("Bonus Play" or "Promotion") in which players can enter winning, non-winning, and free Florida LOTTO ®, with or without Double Play ® and/or with or without EZmatch™ , tickets and non-winning GOLD RUSH LEGACY .