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составить резюме на работу бесплатно без регистрации, What is Net Promoter Score (NPS)? How to Calculate & Interpret - Hotjar, Net promoter score - Wikipedia, Net Promoter Score (NPS): The Ultimate Guide - Qualtrics, What is Net Promoter Score (NPS) | Definition and Examples, Guide: Net Promoter Score (NPS) - Learn Lean Sigma, Net Promoter Score (NPS): Guide to Creating NPS Surveys, Net Promoter Score (NPS): The Ultimate Guide (2025) - ClearlyRated.
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NPS stands for Net Promoter Score, which is a common metric used in customer experience programs. An NPS score measures customer loyalty by looking at their likelihood of recommending a given business., A net promoter score is a method of using a single survey question to gauge customer satisfaction with a product. Businesses can send out this question— “On a scale of 0 to 10, how likely are you to recommend [our product or company]?”—at various stages of the customer’s journey., The Net Promoter Score measures customer loyalty and satisfaction with one question, predicting business growth. It categorizes customers into Promoters, Passives, and Detractors, aiming to increase Promoters for growth., Net Promoter Score is a metric that measures customer satisfaction and loyalty with one central NPS question: "How likely are you to recommend our product/service to a friend or colleague?" Respondents will use a scale of 0 to 10 to indicate their likelihood of recommending your company., Net Promoter Score (NPS) delivers clear feedback on customer sentiment by categorizing responses into three groups: promoters, passives, and detractors. Understanding where your score stands, how it compares to others in your field, and what is considered negative or positive guides your next steps., What is Net Promoter Score? The Net Promoter Score (NPS) methodology is a tool for measuring customer satisfaction and willingness to recommend a company, product, or service to others. The NPS is based on a simple question: “On a scale of 0 to 10, how likely are you to recommend our company/product/service to a friend or colleague?.