Note that the Acela Express is a unique service in the Amtrak system, and does not have a coach section. The "regular" seats are marketed as business class, and the premium seats as first class. This doesn't make a practical difference in terms of seating selection, however, as neither business nor coach seats cannot be reserved in advance on , I just retired as a non-agreement employee from Amtrak. I was told that as long as my pass did not have my social security number on it, I would not need to change it. Today I went to book tickets for my wife and myself. The reservation clerk could not retrieve any information by using my SS# and said I was probably purged from the system., Amtrak Unlimited is an unaffiliated consumer discussion forum for Amtrak trains. Amtrak train railroad forums for routes, seats, ride-ins, rewards & trips., I think they still may be working out some of the bugs, as there was a delay listed for train #7/27 that doesn't make a lot of sense. But overall, this is good to know, and could be very valuable information. Knowing delays (largely through Amtrak Twitter Alerts, no disbanded) helped me plan my trips before, after, and during travelling!!!, Explore America on Amtrak's Empire Builder (American Rail Guides) Amazon.com $24.99 The First Years Training Wheels Racer Potty Training Toilet - Race Car Training Potty - Includes Detachable Toddler Toilet Seat and Kids Potty - Ages 18 Months and Up Amazon.com, There are other ways besides the website and Amtrak.com. Travel agents can still book tickets, too. I also forgot to mention a third-party site that books Amtrak coach tickets - Wanderu: Search & Compare Cheap Bus and Train Tickets You'll pay the same price and receive an e-ticket from Amtrak. They don't appear to do sleepers, though..