If you are trying to save articles to your folder or download an EBSCO ebook, you must create a personal EBSCO account. This is not automatic. You have to create this individually. This FAQ shows you how to do that: If you've already set up a personal EBSCO account, please use the “Forgot your password?” link on the EBSCOhost sign-in page to create a new password. If you need further help please contact the Library Tech Team by filling out the form., If your student login is not working, you can't log in to mySNHU, or mySNHU is down you can contact the IT Service Desk: Submit a Ticket to the IT Service Desk This link opens in a new window . Please bookmark this page for easy future access. Chat with the IT Service Desk This link opens in a new window . Call the IT Service Desk: 1.855.877.9919. Phone support is available 7 days a week, 7:30 , MySNHU, SNHU Email, Office365, and Brightspace logins MySNHU login credentials are managed by the SNHU IT department. Contact the SNHU IT Service Desk for further assistance. Submit a Ticket to the IT Service Desk This link opens in a new window . Please bookmark this page for easy future access..