I PAYED OFF MY MORTGAGE OF $48,000.00 IN DECEMBER 2012 AND GOT A REGISTERED CHECK FROM PNC FOR THE PAYOFF, I ASKED THE TELLER IF MY ACCOUNT WOULD CHANGE AND IF THERE WOULD BE A FEE NOW THAT I DON'T HAVE THAT MONEY IN MY ACCOUNT, SHE SAID NO YOU WOULD NOT BE CHARGED. GUESS WHAT THEY HAVE BEEN TAKING OUT $25 DOLLARS A MONTH FROM MY ACCOUNT AND I JUST NOTICED IT ON JUNE 21, 2013 SO THAT IS 175.00 DOLLARS FOR NOTHING, I COMPLAINED AND THEY REFUNED $50 DOLLARS AND SAID THATS ALL THEY COULD DO, SO CORPORATE OFFICE CALL ME TODAY (6-26-2013) AND TOLD ME THERE WILL NOT BE GIVING ME ANYMORE MONEY BACK AND THE CASE WILL BE CLOSED AND I SAID I WANTED TO TALK WITH SOMEONE HIGHER UP AND PATRICK BURNING SAID THERE IS KNOW ONE AND THIS IS IT, IM THE HIGHEST AT THIS WILL GO!!!!! IM SO PISSED I'M CLOSING MY ACCOUNT NEXT WEEK AND JUST BEWARE OF PNC BANK!!!!!!!! , PNC offers a wide range of services for all our customers, from individuals and small businesses, to corporations and government entities. No matter how simple or complicated your needs, we're sure to have the products, knowledge and resources necessary for financial success., PNC Voice Banking is secure, fast and easy to use from wherever you are. You can get immediate access to a variety of PNC Bank accounts using Voice Banking..