INDEX PERSPECTIVEBy Contact centers around the world are fundamentally broken. Customers face long wait times, limited availability, and often subpar support experiences. AI agents are the natural solution — yet while big tech companies race to perfect AI for English speakers, a massive $200 billion market remains systematically underserved, leaving billions without effective support.Customer service isn’t one-size-fits-all. Israeli customers expect to interrupt freely, Italian bank clients hang up after five minutes on hold, and Greek callers abandon the line within two. These nuances matter, and most AI providers aren’t equipped to handle them.shows that more companies than ever are born global, expanding internationally from day one. But building truly human-like AI support agents that can operate across languages and cultural contexts has proven elusive. While most vendors stick to the same English-speaking markets, Wonderful is going after everything and everyone else — markets that collectively dwarf the Anglophone world, yet remain largely ignored by B2B software.Take Israel: enterprises spend over $4 billion a year on customer support for just 10 million people. Scale that across Europe, Asia, and the Middle East, and the opportunity jumps to hundreds of billions. Seizing it requires rare focus and execution — which is exactly what the Wonderful team brings. They operate with a unique blend of obsession, urgency, and speed: a customer call one evening, a working product the next day.Their AI platform delivers seamless customer interactions across languages — zero wait time, 24/7 availability, and expert-level support via voice, chat, and email. With exceptional fluency and cultural awareness, they’re already transforming the global customer service landscape, powering hundreds of thousands of interactions across telecoms, financial services, and healthcare.Wonderful is not just fixing broken support — they’re redefining what global customer experience should look like., Most AI customer service solutions focus on English-speaking markets, leaving billions of customers underserved across Europe, Asia and the Middle East Founded in 2025 in Tel Aviv by Bar Winkler (CEO) and Roey Lalazar (CTO), Wonderful is already powering hundreds of thousands of customer interactions for 15 market-leading enterprises, TEL AVIV, IL / ACCESS Newswire / July 2, 2025 / Today, Wonderful announces a $34 million seed round led by Index Ventures, with Bessemer Venture Partners and Vine Ventures participating, to .