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What is Continuous Improvement (Kaizen)?Sign Up FreeLog InTHE LEAN WAY BLOGWhat is Continuous Improvement (Kaizen)?by Doanh Do5th August 2017Kaizen is a that improves quality, productivity, safety, and workplace culture. Kaizen focuses on applying small, daily changes that result in major improvements over time. Kaizen first surfaced during the effort to rebuild Japan after World War II. At the time, several U.S. business consultants collaborated with Japanese companies to improve manufacturing. The collaboration resulted in the development of several new management techniques, one of which was Kaizen. Kaizen (改善) comes from two Japanese words: Kai (improvement) and Zen (good), which translates to “continuous improvement”. In business, Kaizen refers to activities that continuously improve all functions and involve all employees from the CEO to the assembly line workers. Kaizen’s strength comes from having all workers participate and make suggestions to improve the business. The purpose of Kaizen goes beyond simple productivity improvement. When done correctly, the process humanizes the workplace, eliminates overly hard work, and teaches people how to spot and eliminate waste in business processes. The Kaizen philosophy states that our way of life - be it our working life, our social life, our home life - deserves to be constantly improved. Kaizen is about achieving improvements by taking small steps instead of drastic, rigorous changes. Although improvements under Kaizen are small and incremental, the process brings about dramatic results over time. Additionally, Kaizen is a low-risk and an inexpensive approach. It involves process improvements that do not require a large capital investment. As a result, Kaizen encourages workers to experiment and try out new ideas. If an idea does not work, they can always revert the changes without incurring large costs.Benefits of KaizenBeyond the obvious benefit of improving processes; Kaizen engenders teamwork and ownership. Teams take responsibility for their work and are able to make improvements to enhance their own working experience. Most people want to be successful and proud of the work that they do and Kaizen helps them to achieve this while benefitting the organization. A Gallup poll of US workers in 2015 showed that just 32% of employees were engaged. A majority of employees (50.8%) were “not engaged”, while 17.2% were “actively disengaged”. One of the main benefits of Kaizen is getting employees actively involved and engaged with the company. Having more engaged workers leads to more efficient processes, lower turnover, and higher rates of innovation. Engaged employees feel that they have an impact on the company’s performance and are more likely to try out new ideas. Additionally, organizations with more engaged employees can achieve higher competitiveness, enhance customer satisfaction, and have an improvement culture of solving problems through teamwork.The Kaizen ProcessThe continuous cycle of Kaizen activity has six phases: 1. Identify a problem or opportunity 2. Analyze the process 3. Develop an optimal solution 4. Implement the solution 5. Study the results and adjust 6. Standardize the solutionFigure 1.Continuous Improvement CycleKaizen starts with a problem, more precisely the recognition that a problem exists and that there are opportunities for improvement. Once problems are identified, the organization needs to enlist the cross-functional personnel to understand the underlying cause of it. The proposed solution are then tested on a small-scale. Using data, the team makes adjustments to the solution. And finally, the results are spread across the organization and the solution is standardized.Getting Started With KaizenAs a business practice, Kaizen succeeds when all employees look for areas to improve and provide suggestions based on their observations and experience. To facilitate this, management’s role is to communicate the need to change, demonstrate a personal commitment to process improvement, educate and train staff in Kaizen, and manage the improvement process. When first getting started with Kaizen, here are some things to keep in mind:Start with training: Everybody needs to know what Kaizen is and how it can benefit the workplace culture.Support Kaizen from the top: Employees need to know that they will get support when they need it.Get ideas flowing: Use Kaizen boards, quality circles, and suggestion boxes. Employees need a way to communicate effectively and document their ideas for improvement.Keep ideas coming: Let employees implement their own suggestions when possible. This will encourage participation.Remove barriers: Kaizen boards and software are especially useful here. They allow workers to post ideas, track their progress, and see the benefits of each improvement.Measure impacts: By keeping track of the beneficial results from the kaizen process, the company is more likely to continue investing in it and sustaining it.Kaizen is a long-term strategy and the goal is to develop the capabilities and confidence of workers. As a strategy, Kaizen works when employees at all levels of the company work together proactively to achieve regular, incremental improvements. In a sense, it combines the collective talents within a company to create a powerful engine for improvement. By having the right in place, management can help their Kaizen program gain momentum and succeed. Workers will gain a sense of ownership over their tasks and become more involved in every aspect of the business. This will ultimately lead to better processes, higher customer satisfaction, and a more business. ABOUT THE AUTHORDoanh Do is graduate of UC Berkeley. He is a co-founder of Paramount Decisions, Inc. and The Lean Way, Inc. Through his research and software companies, Doanh's goal is to help the AEC industry be more innovative and lower the barrier to applying the best practices in Lean Construction. Paramount Decisions helps companies make better design decisions through Choosing By Advantages. The Lean Way helps companies start and sustain their lean and continuous improvement efforts.YOU MIGHT ALSO LIKE... Get started with a free 14 day trial.Use The Lean Way to apply Kaizen and continuous improvement with your team.Sign Up FreeThe Lean Way is a continuous improvement software that enables teams of all types and across all levels of the organization to apply Lean principles to their work and harness the power of the organization's improvement potential.® The Lean Way 2016- COMPANYPRODUCTSUPPORT® The Lean Way 2016- Top, In the business world, Kaizen refers to a mindset where continuous improvement is experienced in the organization through notable gradual improvements. The Kaizen theory has been proven relevant across various fields and can apply to real-life situations., Kaizen is a Lean manufacturing tool that improves quality, productivity, safety, and workplace culture. Kaizen focuses on applying small, daily changes that result in major improvements over time..
Kaizen is a Japanese word that means “continuous improvement”. Kaizen aims to make small, incremental improvements in processes and systems, leading to significant long-term benefits., Kaizen means “continuous improvement of processes and functions of an organization through change”. In a layman’s language, Kaizen brings continuous small improvements in the overall processes and eventually aims towards organization’s success., KAIZEN™ means continuous improvement. Learn more about the definition and core of KAIZEN™ and our Methodology Development History., This article will describe what a Kaizen is, the benefits of a properly executed Kaizen, and some best practices to take advantage of a Kaizen. Overview: What is Kaizen? The concept of Kaizen was developed and popularized by Masaaki Imai, a Japanese organizational theorist and management consultant., What is Kaizen? Kaizen is a Japanese term meaning “ good change ”, “ change for the better ”, or “ improvement.” As a business philosophy, Kaizen involves all employees and promotes a mindset where small incremental changes create a significant impact over time., Kaizen is a Japanese business philosophy that aims to make small changes over time to drive ongoing improvement. What Is Kaizen? The Japanese concept of kaizen encompasses a wide range of ideas..