Get answers to your medical questions from the comfort of your own home No more waiting for a phone call or letter – view your results and your doctor's comments within days, Get answers to your medical questions from the comfort of your own home. To help ensure a timely response to your questions and comments, your doctor may use secure tools or technologies to assist with message review and verification of information before replying., Use the MyChart patient portal to keep up-to-date with your health information, immunizations, allergies and medications. With MyChart, you also have access to request a prescription refill for a current medication, view your conditions and your plan for care, add/ remove medications and allergies., At Mercy Health — Lourdes Hospital in Paducah, Kentucky, our skilled, compassionate doctors and nurses perform expert treatments in many specialties to help you be well., If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact your Baptist Health MyChart help desk at 502-253-4820 or 1-844-764-7820 to help you regain access to your Baptist Health MyChart account. New to Baptist Health MyChart?, Baptist Health Paducah is a region-leading hospital for patients in Western Kentucky, Southeastern Missouri, Southern Illinois, and Western Tennessee..