Looking to contact us? Shoot us an e-mail, and we'll get back to you as soon as possible., T-Mobile Premium Handset Protection, provided by Assurant, protects your device in the event of loss, theft, accidental damage (including water damage), and malfunction due to mechanical or electrical failure., Welcome! Thank you for taking the first step toward a greener way to get your device protection documents. Just enter your T-Mobile phone number and click the VERIFY button to have instant access to your coverage documents., To ensure your request is processed as quickly as possible, please do the following before starting your online claim: If your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges. Have your mobile number and device information (manufacturer, model, and serial number)., claim.com. You can also file a claim by using the Protection<360>® app or by calling 1-86 -866-6285. For loss/theft claims, you may need to call T-Mobile to suspe, Need help with your T-Mobile claim? You can get all the information you need to help with the claims process here..