What is Google Voice, and how does it work?Edgar Cervantes / Android AuthorityGoogle Voice first became available way back in 2009. It’s one of the many that lets users make calls via the internet. Yet, unlike Whatsapp and , Google Voice provides a separate number from your standard network provider.One of the main perks of using Google Voice is that you don’t need to purchase a separate mobile device, as all its functionality works through the mobile app. It’s also available to use via a desktop application and through supported web browsers. These include Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari.The app is especially useful for organizations that require multiple users to answer calls from the same number, like customer service departments and sales teams. Team members log into a shared Google Voice account and instantly gain access to all the available features.Currently, Google Voice isn’t widely available and only accessible in 14 countries across North America and parts of Europe. Single users can use it as a standalone app, while those on a business plan must create a Google Workspace account to access the app., Learn how Google Voice provides flexible online phone numbers and systems that help businesses of any size stay connected and save time., Google Voice is a telephone service that provides a U.S. phone number to Google Account customers [5] in the U.S. and Google Workspace (G Suite by October 2020 [6]) customers in Canada, Denmark, France, the Netherlands, Portugal, Spain, Sweden, Switzerland, the United Kingdom and the contiguous United States. [7] It is used for call forwarding and voicemail services, voice and text messaging .